Privacy Policy

Tranquil MedSolutions, we are committed to collecting personally identifiable information with clarity and responsibility. When we ask for such information, we make it clear what we need and why.

Tranquil (‘we,’ ‘us,’ or ‘our’) manages the website https://tranquilmedsolutions.com/ (the ‘Site’).

This page details our policies on the collection, use, and disclosure of Personal Information gathered from users of the Site.

Use of Collected Information

The information we collect is used solely in line with this Privacy Policy.

Your Personal Information Is Never Sold

Your Personal Information will never be sold to any third party.

Sms Opt-in

Details collected for sms purposes from the client will not be shared with third parties

Use of Personal Information

In addition to the uses outlined elsewhere in this Privacy Policy, we may use your Personal Information to:

  • Improve your browsing experience by personalizing the Website.
  • Send you information or content that may interest you, including marketing communications by post, email, or other methods.
  • Promote our services and share relevant promotional content based on your communication preferences.
  • Provide aggregate, de-identified statistical information to other companies (e.g., standard web analytics) without identifying individual users.
  • Contact you regarding billing, account management, and other administrative issues.
  • Inform you about changes to our Customer Terms of Service, Privacy Policy, or other legal agreements.
  • Investigate and address security issues and abuse.
  • Fulfill legal obligations.

The legal basis for collecting and using your Personal Information will vary depending on the specific context. Typically, we collect personal information based on your consent, to fulfill a contract with you, or where processing is in our legitimate interests, provided these interests are not overridden by your data protection rights. In some cases, we may also have a legal obligation to collect your personal information.

If providing personal information is necessary to comply with legal requirements or to perform a contract, we will inform you at that time and clarify whether it is mandatory and the potential consequences of non-provision. Similarly, if we rely on our legitimate interests (or those of a third party) for processing your personal information, we will explain these interests at the relevant time.

Use of Information

To operate and enhance the Websites, we utilize Navigational Information, such as IP address, to approximate your location. This allows us to provide localized content or time emails according to your time zone.

Location Data Control

You have the option to disable the collection and use of location data through your browser, operating system, or device settings. You may also withdraw consent for location data collection at any time here.

Client Testimonials and Comments

Customer testimonials and comments, which may include Personal Information, are posted on our Websites. We obtain consent via email from each customer before displaying their name and testimonial.

Payment Information Handling

When you provide Payment Information, it is used solely as authorized by you in accordance with this Privacy Policy to facilitate Subscription Services, including verifying financial qualifications and processing payments. A third-party service provider manages credit card transactions and is restricted to using your information solely for processing purposes.

Protecting Your Personal Information

Various security technologies and procedures are employed to safeguard your Personal Information from unauthorized access, use, or disclosure. Your data is secured on controlled servers with appropriate physical, technical, and organizational measures.

Social Media Features

Our Websites may incorporate Social Media Features, such as the Facebook Like button or Share Button, which could collect your IP address, track your activities, and set cookies. These features are managed by third parties or hosted on our Websites and are governed by their own privacy policies.

External Links

Links to third-party sites may be included on our Websites. We do not control or endorse these sites or their practices, and this Privacy Policy does not apply to them. They are subject to their own privacy policies.

Information Retention

The retention period for your information depends on its type. After this period, we either delete or anonymize your data, or if not feasible, securely store it and isolate it from further use until deletion is possible. You can request earlier deletion as described in the “How to Access & Control Your Personal Data” section.

Marketing Communication Data

If you have opted to receive marketing communications, we retain your marketing preferences for a reasonable period based on your last interaction. Data from cookies and tracking technologies is retained for a reasonable time from its creation.

Reviewing, Correcting, and Removing Your Personal Information

You have the following data protection rights:

  • You can request access to, correction of, updates to, or deletion of your personal information.
  • You can object to the processing of your personal information, request restrictions on its processing, or ask for the portability of your data.
  • If your personal information has been collected and processed with your consent, you have the right to withdraw that consent at any time.
  • Withdrawing consent will not affect the legality of any processing carried out before your withdrawal, nor will it impact the processing of your personal information based on other lawful grounds.

To exercise any of these rights, please reach out to us directly.

We will address your request to change, correct, or delete your information within a reasonable timeframe and inform you of the actions taken.

Legal Matter

Tranquil Med Solutions prioritizes the privacy and security of our clients. In the event of legal matters, we may need to provide relevant information to the appropriate authorities, particularly in cases involving fraud or other criminal activities.

However, we assure our clients that any disclosure of information will be done strictly in accordance with the law, and we will take every measure to protect their privacy. We recognize the importance of maintaining the confidentiality of personal information and are committed to safeguarding it.

Please be aware that if state or federal laws, rules, or standards change, we may need to update our privacy policy. We will keep our clients informed of any such changes and will continue to protect their personal information to the best of our ability.